Led the business-case development for a global translator certification initiative to improve speed, consistency, and cost-efficiency of GxP document translations.

Built financial and utilization models across 120+ projects, demonstrating strong ROI and clarifying when internal translation is optimal versus when vendor support is needed.

Developed certification criteria and guidance documents to enable a scalable, standardized, GxP-compliant process.

Created supporting project materials, including a charter, risk register, stakeholder analysis, and workflow diagrams to formalize implementation and support leadership approval.